Shipping & Delivery Information
PMC B2B provides delivery and pickup options depending on your location and order size. Our goal is to keep shipping clear and predictable so businesses can plan restocks properly.
Delivery Options
Local Delivery (where available)
We offer local delivery to eligible areas. Delivery fees may be:
- Flat rate (based on your area), or
- Calculated/quoted for large or bulky orders
Pickup (if available)
Pickup is available for customers who prefer to collect orders directly. You’ll be notified when your order is ready.
Processing Times
- Most standard orders are processed within [1–2 business days].
- Large orders, bulk requests, or custom lists may require extra time to confirm quantities and scheduling.
Delivery Times
Delivery times depend on:
- Your location
- Product availability
- Order size (boxes and bulky items may require scheduled delivery)
- We will provide an estimated delivery window once your order is confirmed.
Important Notes for Bulk Orders
- Bulk cartons and case quantities may be shipped/delivered in multiple packages.
- Some items may be substituted with an equivalent spec if stock changes—only with your approval.
Damaged Deliveries
If your order arrives damaged:
- Take photos of the packaging and items
- Contact us within [48 hours] of delivery
We’ll review and work toward a replacement or resolution where applicable.